I was doing a favor for my daughter's boyfriend & tried contacting this company about getting a "next size up" for a shirt she bought him for the holidays, that was small, even though the size was extra large... they responded with:
"We ask that customer's alert us to any issues or request an exchange within 14 days of the USPS confirmed delivery date"
This was the most INFURIATING response they could have provided, when they could have JUST AS EASILY said: "it is past the 14 days BUT SINCE IT IS AN EXCHANGE, no problem!!!! I wasn't trying to get money back nor anything FREE!!!!
WILL NEVER ORDER FROM HERE & WILL TELL ALL WHO WILL LISTEN AS WELL!!!!
Thanks for ABSOLUTELY NOTHING!!!!! KARMA!!!!!
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). kukalka6 is overall dissatisfied with Threadmeup and uploaded a picture. The most disappointing about threadmeup customer care at Threadmeup was customer service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Threadmeup.
Check out the best and the worst companies in Footwear and Clothing category for more informed decision or compare Threadmeup to other companies on our site.