Chicago, Illinois
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff

I was doing a favor for my daughter's boyfriend & tried contacting this company about getting a "next size up" for a shirt she bought him for the holidays, that was small, even though the size was extra large... they responded with:

"We ask that customer's alert us to any issues or request an exchange within 14 days of the USPS confirmed delivery date"

This was the most INFURIATING response they could have provided, when they could have JUST AS EASILY said: "it is past the 14 days BUT SINCE IT IS AN EXCHANGE, no problem!!!! I wasn't trying to get money back nor anything FREE!!!!

WILL NEVER ORDER FROM HERE & WILL TELL ALL WHO WILL LISTEN AS WELL!!!!

Thanks for ABSOLUTELY NOTHING!!!!! KARMA!!!!!

Review about: Threadmeup Customer Care.

Reason of review: Poor customer service.

I didn't like: Customer service.

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